The CTU operates on principles of integrity, transparency and accountability and is committed to excellence in the execution of its work. On this basis, the CTU has been able to attract globally recognised strategic partners and supporters for its work and its activities have been endorsed regionally and internationally.

All of the CTU’s work is based on multi-stakeholder engagement and a belief in the value of collaboration and partnership. Consequently, representatives of the public and private sectors and civil society participate in its work to enhance the economic, social and cultural well-being of the peoples of the region through the effective use ICT.